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Legal notice and privacy policy FLEUR DE CAFE, mindful of individuals' rights, particularly with regard to automated processing, and in a spirit of transparency with its customers, has put in place a policy covering all such processing, the purposes it serves and the means of action available to individuals so that they can best exercise their rights.
For further information on the protection of personal data, please visit: https://www.cnil.fr/
Continuing to browse this site constitutes unreserved acceptance of the following provisions and terms of use.
The version of these terms of use currently online is the only one enforceable for the entire period of use of the site, until a new version replaces it.
Article 1 - Legal notice
1.1 Site (hereinafter "the site"):
FLEUR DE CAFE
1.2 Publisher (hereinafter "the publisher"):
FLEUR DE CAFE, a limited liability company (SARL) with a share capital of €5,000
whose registered office is at: 336 CHE DE L'AVOINERIE 18250 NEUILLY-EN-SANCERRE, FRANCE
represented by Ms Jessica NAZARIAN, in her capacity as Manager
registered with the Trade and Companies Register under no. 915162150
Telephone: 06 09 27 16 76
email: contact@fleurdecafe.fr
1.3 Host (hereinafter "the host"):
FLEUR DE CAFE is hosted by OVH, whose registered office is at 2 rue Kellermann – BP 80157, 59053 ROUBAIX CEDEX 1, France.
Article 2 - Access to the site
Access to and use of the site are reserved for strictly personal use. You agree not to use this site or the information or data it contains for commercial, political or advertising purposes or for any form of commercial solicitation, in particular sending unsolicited emails.
Article 3 - Site content
All trademarks, photographs, texts, comments, illustrations, animated or still images, video sequences and sounds, as well as all software applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by the intellectual property laws in force.
They are the full and exclusive property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including software applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of such unauthorised uses does not constitute acceptance of such uses or a waiver of legal action.
Article 4 - Site management
For the proper management of the site, the publisher may at any time:
- suspend, interrupt or limit access to all or part of the site, or reserve access to the site, or to certain parts of it, for a specific category of users;
- delete any information likely to disrupt its operation or that contravenes national or international law;
- suspend the site in order to carry out updates.
Article 5 - Liability
The publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation preventing access to the site or to one of its features.
The equipment you use to connect to the site is entirely your responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from virus attacks via the Internet. You are also solely responsible for the sites and data you consult.
The publisher cannot be held liable in the event of legal proceedings against you:
- as a result of the use of the site or of any service accessible via the Internet;
- as a result of your failure to comply with these general terms.
The publisher is not responsible for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site, and you waive any action against it in this respect.
If the publisher becomes the subject of amicable or legal proceedings as a result of your use of the site, it may take action against you to obtain compensation for all losses, sums, judgments and costs that may arise from such proceedings.
Article 6 - Hyperlinks
Users are strictly prohibited from creating hyperlinks to all or part of the site without the prior written authorisation of the publisher.
The publisher is free to refuse this authorisation without having to justify its decision in any way. If the publisher grants its authorisation, it is in all cases only temporary and may be withdrawn at any time, without the publisher being obliged to give reasons.
Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content of such links.
Article 7 - Data collection and protection
Your data is collected by FLEUR DE CAFE.
Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.
The personal information that may be collected on the site is mainly used by the publisher to manage its relationship with you and, where applicable, to process your orders.
The personal data collected is as follows:
- surname and first name
- address
- email address
- telephone number
- date of birth
- financial data: when paying for the products and services offered on the Platform, the Platform records financial data relating to the user's credit card.
Article 8 - Right of access, rectification and de-listing of your data
In accordance with the regulations applicable to personal data, users have the following rights:
the right of access: they may exercise their right of access to find out what personal data is held about them by writing to the email address below. In this case, before this right is exercised, the Platform may ask for proof of the user's identity in order to verify its accuracy;
the right to rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated;
the right to erasure: users may request the deletion of their personal data in accordance with applicable data protection laws;
the right to restriction of processing: users may ask the Platform to restrict the processing of personal data in the cases provided for by the GDPR;
the right to object to processing: users may object to their data being processed in the cases provided for by the GDPR;
the right to data portability: they may ask the Platform to give them the personal data they have provided so that it can be transferred to a new Platform.
You can exercise this right by contacting us at the following address:
336 CHE DE L'AVOINERIE 18250 NEUILLY-EN-SANCERRE, FRANCE.
Or by email at:
contact@fleurdecafe.fr
Any request must be accompanied by a photocopy of a valid, signed identity document and state the address at which the publisher can contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity and/or number of requests so require.
In addition, since French law no. 2016-1321 of 7 October 2016, individuals who so wish may decide what happens to their data after their death. For more information, please visit the CNIL website: https://www.cnil.fr/.
Users may also lodge a complaint with the CNIL on its website: https://www.cnil.fr.
We recommend that you contact us first before lodging a complaint with the CNIL, as we are entirely at your disposal to resolve your issue.
Article 9 - Use of data
The purpose of the personal data collected from users is to provide the Platform's services, improve them and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the data is used for:
- access to and use of the Platform by the user;
- management of the operation and optimisation of the Platform;
- provision of user support;
- verification, identification and authentication of data transmitted by the user;
- personalisation of services by displaying advertisements based on the user's browsing history, according to their preferences;
- prevention and detection of fraud and malware (malicious software) and management of security incidents;
- management of any disputes with users;
- sending commercial and advertising information, according to the user's preferences;
- organisation of the terms of use of the payment Services.
Article 10 - Data retention policy
The Platform retains your data for as long as necessary to provide you with its services or support.
To the extent reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.
Article 11 - Sharing personal data with third parties
Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:
- when the user uses the payment services, the Platform works with third-party banking and financial companies with which it has entered into contracts in order to provide these services;
- when the user publishes information accessible to the public in the Platform's free comment areas;
- when the user authorises a third-party website to access their data;
- when the Platform uses service providers to provide user support, advertising and payment services. These service providers have limited access to user data in the course of providing these services and are contractually obliged to use it in accordance with the applicable personal data protection regulations;
- if required by law, the Platform may transmit data in order to respond to claims brought against the Platform and to comply with administrative and legal proceedings.
Article 12 - Commercial offers
You may receive commercial offers from the publisher. If you do not wish to receive them, please click on the following link: contact@fleurdecafe.fr.
Your data may be used by the publisher's partners for commercial prospecting purposes. If you do not wish this, please click on the following link:
contact@fleurdecafe.fr. If, while consulting the site, you access personal data, you must refrain from any collection, any unauthorised use and any act that may constitute an invasion of privacy or damage to the reputation of individuals. The publisher declines all responsibility in this respect.
Data is kept and used for a period in accordance with the legislation in force.
Article 13 - Cookies
What is a "cookie"? A "cookie" or tracker is an electronic file placed on a device (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, whatever the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
The site may automatically collect standard information. All information collected indirectly will only be used to monitor the volume, type and configuration of traffic using this site, to develop its design and layout, for other administrative and planning purposes and, more generally, to improve the service we offer you.
Where applicable, cookies from the site publisher and/or third-party companies may be placed on your device with your consent. In this case, when you first browse this site, a banner explaining the use of cookies will appear. Before continuing to browse, the customer and/or prospect must accept or refuse the use of these cookies. Consent given will be valid for a period of thirteen (13) months. The user may disable cookies at any time.
The following cookies are used on this site:
Google cookies:
- Google Analytics: measures the site's audience;
- Google Tag Manager: makes it easier to implement tags on pages and manage Google tags;
- Google AdSense: Google's advertising network, which uses websites or YouTube videos to display its ads;
- Google Dynamic Remarketing: shows you dynamic advertising based on previous searches;
- Google AdWords Conversion: tracking tool for AdWords advertising campaigns;
- DoubleClick: Google advertising cookies used to display banners.
These cookies have a lifetime of thirteen months.
Article 14 - Photographs and representation of products
Product photographs accompanying their descriptions are not contractually binding and do not commit the publisher.
Article 15 - Applicable law
These terms of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, unless specific jurisdiction arises from a particular law or regulation.
Article 16 - Contact us
For any question or information about the products presented on the site, or about the site itself, you can leave a message at the following address: contact@fleurdecafe.fr.